When you’re investing in new windows for your home, the company you choose is just as important as the product itself. For homeowners in Fort McMurray, where winters are long and harsh and summers bring intense sunlight, proper window installation isn’t just a cosmetic upgrade—it’s essential for year-round comfort and energy efficiency.
Unfortunately, not all window companies offer the same level of quality, service, or reliability. That’s why it’s critical to ask the right questions before signing any contract. Whether you’re planning a full window replacement or upgrading a few old units, here are the top five questions every Fort McMurray homeowner should ask before hiring a window company.
1. Are Your Windows Built for Alberta’s Climate?
Fort McMurray experiences extreme weather conditions—from -30°C cold snaps in winter to intense summer heat. The windows installed in your home need to be specifically engineered to withstand these shifts without warping, cracking, or leaking air.
What to look for:
- ENERGY STAR® certification for Canadian climate zones
- Triple-pane glass with low-E coatings and gas-filled chambers
- Durable vinyl or composite frames that resist moisture and UV damage
- Proper insulation values (high R-value / low U-factor)
Tip: Ask if the company manufactures or sources their windows from local or Canadian suppliers. Imported windows may not be optimized for northern conditions.
2. Do You Use In-House Installers or Subcontractors?
Even the highest-quality windows won’t perform well if they’re installed improperly. The skill and experience of your installers directly impact the energy efficiency, comfort, and lifespan of your new windows.
Why it matters:
Many companies outsource installation to third-party subcontractors, which can lead to rushed jobs, poor fit, or warranty complications down the road.
Ask this:
- Are your installers trained and employed in-house?
- Do they follow CSA or manufacturer-approved installation standards?
- Do you offer a separate installation warranty?
At Canglow Windows & Doors, we use only trained, in-house installers. This ensures accountability and consistent quality across every Fort McMurray project we complete.
3. What Kind of Warranty Do You Offer?
A trustworthy window company will stand behind its product and workmanship. Before making a commitment, make sure the company offers a clear, written warranty on both the windows and the installation.
Things to confirm:
- Is the warranty lifetime, limited, or pro-rated?
- Does it cover parts, labor, and seal failure?
- Will you still be covered if you sell your home?
Canglow offers lifetime transferable warranties on windows and 10-year warranties on entry doors so you have long-term peace of mind—no matter what the weather brings in Fort McMurray.
4. What’s Included in the Quoted Price?
Not all window quotes are apples to apples. Some companies advertise low prices, only to add hidden costs later for removal, disposal, trim, or finishing work.
Make sure your quote includes:
- Window manufacturing or supply costs
- Full removal and disposal of old windows
- Energy-efficient installation (foam insulation, sealing, flashing)
- Finishing interior/exterior trim and caulking
- Taxes, labor, and warranty
Always ask for a detailed breakdown so you understand exactly what you’re paying for. At Canglow, we provide transparent, itemized quotes—no hidden fees or surprise add-ons after the job starts.
5. Can I See Reviews or Recent Projects in Fort McMurray?
A reputable company should have a track record of successful projects in your area. Local references and case studies not only demonstrate experience, but also prove the company understands the unique building requirements and climate conditions of Fort McMurray.
Ask to see:
- Verified customer reviews
- Before-and-after photos of recent jobs
- Google Business or BBB profiles
- Testimonials from local homeowners
You can also search online for “[Company Name] + Fort McMurray reviews” to see what others are saying. Canglow is proud to serve Fort McMurray and has worked with hundreds of local homeowners over the past 14+ years.
Final Thoughts
Window replacement is a major home improvement project—but when done right, it brings real value: lower energy bills, improved comfort, and a more beautiful home. By asking the right questions and doing a bit of due diligence, you’ll avoid costly mistakes and find a company you can truly trust.
If you’re planning a window replacement project in Fort McMurray, the team at Canglow Windows & Doors is ready to help—from free consultation to professional installation.
